Communications / Information Technology

 Division of Communications

North Providence Remote Tech Support Portal




The North Providence Communications Department manages Combined Fire Dispatching Services with the North Providence Fire Department and the City of Pawtucket Fire Department. 

North Providence Fire Department 2023 Run Report (.pdf)
Pawtucket Fire Department 2023 Run Report (.pdf)


The Division of Communications handles Information Technology and Telecommunication services for all Town Departments, including the School Department.

North Providence Fire Department Goes Live With
New Computer Aided Dispatch System

Dispatchers now have live mapping to Wireless 911 calls, and can instantaneously see on a map where the caller is located without even speaking to the caller.

This new technology also allows Fire Apparatus and Rescue units to see live mapping of these calls and provide updated status changes during times of high radio traffic or Radio system failure. This system is expected to decrease response times and will better coordinate apparatus responses.

fa pic1fire alarm picfapic2


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