
CCRI Driver Education is now offered at the North Providence Safety Complex, across the street from North Providence High School.
Town of North Providence, Rhode Island
North Providence Town Hall • 2000 Smith Street • North Providence, RI 02911 • (401) 232-0900
TOWN OF North Providence
Job Opening
JOB TITLE: POLICE DISPATCHER
Step-1 $48,576.27 annually
DEPARTMENT: COMMUNICATIONS
REPORTS TO: DIRECTOR OF COMMUNICATIONS
JOB SUMMARY:
Police Dispatchers in the North Providence Police Department perform highly responsible duties. They handle the reception and dispatching of emergency and routine calls to the Police Department in order to protect life and property of the citizens of the Town of North Providence. They must insure calls are answered and transferred in a timely, professional, and also perform secretarial desk duties required for day to day operations of the Police Department.
ESSENTIAL JOB FUNCTIONS:
Uses a computer-aided dispatch system, receive emergency calls from the public requesting Police assistance. Determine the nature and location of an emergency; determine priorities, and dispatch units as necessary and in accordance with established procedures; Receive and process 911 emergency calls; maintain contact with all units on assignment, maintain status and location of all Police units; Monitor direct emergency alarms; answer non-emergency calls for assistance; Enter, update and retrieve information from a variety of computer systems; Monitor several complex public safety radio frequencies. Operate a variety of communications equipment, including radio consoles.
MATERIAL AND EQUIPMENT USED:
Radio, Telephone, and related equipment General Office equipment
Recording equipment Camera surveillance equipment
In-House Computer System and Printers LCD Display Alarm
Computer Mainframe and Back-Up equipment
MINIMUM QUALIFICATIONS:
Education and Experience:
High School Graduate or GED equivalent
Must be able to type a minimum of 20 words per minute as certified by the RI department Labor and Training (Certificate required)
Must be able to provide a medically certified document that he/she has passed a hearing test in Accordance with NENA Hearing Standards for Public Safety Telecommunicates NENA-STA-007.2-2014 (prior to hiring). Hearing – Must have sufficient hearing in both ears to perform essential tasks without posing a direct threat to themselves or others.
Must be able to provide a medically certified document that he/she has passed an eye examination (prior to hiring). Visual acuity –
Minimum of 1 year experience in the Police Dispatching Field preferred
Mental and/or Physical Ability To:
Read and understand written directions, text, numbers and legal terminology.
Learn proper dispatch procedures, including analyzing incoming information to determine the level of resources required and the ability to prioritize calls.
Learn to operate radio, telephone, and related equipment operations.
Perform multiple tasks concurrently.
Maintain a calm, measured demeanor during periods of extreme stress.
Assimilate information and respond quickly.
Handle a wide variety and large volume of emergency calls. Establish effective professional working relationships with other Communications Operators, Supervisors, Police Officers, the general public, ambulance companies, wrecker companies, Fire service and EMS personnel, and members of other public safety agencies.
Hear, understand and orally communicate detailed information accurately and completely.
Speak clearly and distinctly.
Deal courteously, professionally, and firmly with upset callers in order to obtained critical information.
Sit for prolonged periods of time. Employees are occasionally required to walk, stand, and/or move objects of up to 10 pounds.
See and read a computer screen and a variety of written materials, all of which require close vision abilities.
Employees must be able to reach and extend hands in any direction as well as handle, hold, grasp, turn, or otherwise work with hands.
Write reports and correspondence
Working Conditions:
Must be able to work a rotating shift or flexible hours as assigned. Some shifts may require extended stays at work exceeding 24 hours at one time due to a declared state of emergency (assigned shift schedules are dictated by union collective bargaining agreement)
May be subject to called back to work while off duty (as described by collective bargaining agreement)
Duties are performed in an office environment. Noise is generally quiet to moderate
The employee may be exposed to situations that could cause mental stress
REQUIRED TO SUBMIT WITH APPLICATION
Resume
Town Application
Copy of valid Driver’s License
CONDITION OF EMPLOYMENT:
Must pass a Police Department criminal background investigation, including fingerprinting as described by the Chief of Police (prior to hire)
Required to submit to an alcohol/drug screening (prior to hire)
Produce a medically certified document from a licensed physician stating that a hearing test was completed on applicant and that applicant is capable of performing the tasks of Police dispatching (prior to hire)
Produce a medically certified document from a licensed physician stating that an eye test was completed on applicant and that applicant is capable of performing the tasks of Police dispatching (prior to hire)
Must pass a RILETS certification as required by the Rhode Island State Police (within 90 days of employment)
Must pass a NCIC certification as required by the Rhode Island State Police (within 90 days of employment)
Must pass an on the job training program performed by the Dispatchers on duty overseen by the Patrol Shift Commander (within 90 days of Employment)
Download application from
https://northprovidenceri.gov/pdf/personnel/Employment_Application.pdf
PLEASE SUBMIT APPLICATION AND RESUME TO
March 2023 Update
The Rhode Island Infrastructure Bank (RIIB) was able to secure a $218,000.00 (WIII) ACT Grant “Water Infrastructure Improvement for the Nation” from the Environmental Protection Agency for small, disadvantaged communities. Through the efforts of Mayor Lombardi RIIB awarded the entire amount to the Town of North Providence to continue the replacement of residential lead water delivery systems in town.
North Providence estimates that they should be able to complete LSR’s in 45 to 51 residential properties this year. The following streets will be addressed during the 2023 calendar year Audubon Avenue, Barrett Avenue, Capitol View, Cushing Street, Ferncliff Avenue, Homewood Avenue, Kentland Avenue, Lexington Avenue, Peckham Avenue, Sunset Avenue, Woodward Road, and Worcester Avenue. To identify if your home is on the 2023 schedule please contact Dean Martilli, Project Manager at (404) 964-1876 or .
A brief application must be submitted by each household to qualify for the free upgrade. The four-page application must be completed in full and returned to the Project Manager.
APPLICATION pdf
Click the image below to get the .pdf of the 2023 North Providence Trash & Recycling Calendar :
Rhode Island Commerce Corp. has awarded the Town of North Providence funding, Take It Outside in a statewide effort to encourage residents to have increased outdoor activities to reduce the transmission rate of COVID-19. Eligible expenses, associated with the expansion of businesses to outdoors, public spaces, parking lots and sidewalks, include: chairs, tables, heat lamps, tents, outdoor igloos, outdoor greenhouses, outdoor WiFi systems, masks, hand sanitizer, security, insurance costs related to specific outdoor activities, lighting, power sources, relevant signage, bike racks, decks and other costs affiliated with the expansion to outdoors. The Department of Treasury in its guidance, FAQ#55, has identified ineligible expenses are: workforce bonuses, severance pay and legal settlements.
Funds will be distributed on a first-come, first-serve basis. For more information, Brent Wiegand, Director of Planning, 2000 Smith Street, No Providence Ri 02911, planning@
Applications can be completed online at the following link:
![]() |
Interested in Being a Poll Worker? |
The North Providence Board of Canvassers is looking for individuals interested in serving as moderators, clerks, supervisors or greeters for this year’s Primary and General election. You must be at least 16 years old and registered or pre-registered to vote.
Work hours are 6:00 am to approximately 9:00 pm. A training class prior to Election Day is mandatory.
Moderators and clerks will be paid $190;
Supervisors and Greeters will be paid $165.
Apply ASAP FIRST COME FIRST SERVE BASIS
Interested persons should contact The North Providence Board of Canvassers Dept, by calling 232-0900, extension 1230, 1235, and 1241; or emailing or visiting the Board of Canvassers at Town Hall, Lower Level, Room G13, 2000 Smith Street.
EOE
Denise North Providence Board of Canvassers Office
See our page with local information: https://northprovidenceri.gov/remove-the-whole-lead-pipe-program/
Reducing exposure to lead is a public health priority for EPA. Unfortunately, years ago, lead was often used in the pipes that connect homes to the water main in the street. This video shows how two communities in New England, North Providence, Rhode Island and Claremont, New Hampshire, are using creative ways to finance the removal of lead service lines.
For more information about lead in drinking water, go to http://www.epa.gov/lead
For more about EPA: http://www.epa.gov/
NOTE: If you need captions, please click the CC button on the player to turn them on.
Copyright © 2023 · Prose on Genesis Framework · WordPress · Log in
Return to top of page |
Copyright © 2023 Town of North Providence, Rhode Island USA. All rights reserved. |